Please try the following steps to get rid of any 'ghost' messages:
I upgraded to eM Client 8 and now my data is missing.
If you use 2-factor verification, you might need to create and use an App password for eM Client.Įxchange Web Services protocol will synchronize your Mail, Contacts, and Calendar - you do not need to worry about any data loss because this information is saved on your mail server. NOTES: Detection of Exchange setup might take longer than usual, but unless an error pops up, let the configuration finish.
Delete or disable your previous IMAP setup.
Use your Microsoft mail address for both the Email and Username fields.
In the New Account window select Mail > Exchange.
Add the DWORD item AllowExchangeOnlineOAuth and set its value to 0.
Go to Computer\HKEY_CURRENT_USER\Software\eM Client.
If you'd like to add the needed registry key manually instead of using our provided file:
Run it while eM Client is still closed and confirm the changes it will make.
Download the attached registry file in this article.
accounts can be unusable for some external applications at this time. If you need shared mail addresses, you can use Google Groups for Business.With the recent changes on Microsoft servers, the IMAP protocol for Outlook/Hotmail/Live/MSN/etc. Access by one user prevents account suspension for violation of the Google Workspace Terms of Service.
Make sure each Gmail account is accessed by one individual user.
Review the apps connected to your account.
Review the devices connected to your account.
If the slowness is fixed and you don’t remember which apps or devices you have syncing to your account, you can:.
If IMAP is turned on, select Disable IMAP.
If POP is turned on, select Disable POP.
At the top, click Forwarding and POP/IMAP.
In the top right, click Settings Settings.
On your computer, sign in to Gmail with your Google Workspace account.
If POP or IMAP is turned on for your domain, temporarily turn it off for the affected account:.
Go to to open Gmail with Advanced settings turned off.
Temporarily turn off Gmail Advanced settings:.
Reaching a limit can happen, for example, if a mail client tries to check for mail too often. Make sure you don’t reach the request limits for accounts.
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